Returns & Exchanges

At Five Daughters Bakery, we strive for perfection in every bite, but due to the perishable nature of our baked goods, we handle returns on a case-by-case basis to ensure your complete satisfaction. If your order arrives damaged or incorrect, please contact our support team within 24 hours of delivery.

Return Process

• 1.
  Contact Support

  Email our customer care team within 24 hours of receiving your order, including your order number and a brief explanation of the issue.

• 2.
  Provide Documentation

  Attach clear photos of the packaging and the product issues so our quality control team can investigate the discrepancy.

• 3.
  Review Process

  Our team will review your claim within 48 hours to determine if a replacement, store credit, or refund is the appropriate resolution.

• 4.
  Resolution Delivery

  Once approved, we will immediately initiate your refund to the original payment method or schedule a fresh replacement shipment at no additional cost.